To transfer a domain from another service provider to Louhi or vice versa, request a move from the party that currently admins the domain.

The transfer process is started by removing the transfer lock. At the same time, you will be sent an email with the domain transfer key to the email address listed on Whois.

To ensure that the transfer process goes smoothly, you should make sure that the email address of the contact person is properly marked in the contacts you’ve provided to Louhi. You can check the contact information on the My Louhi service website.

Another important point in the transfer is the Auth-Code. You have received an authorization code either in a letter delivered to you or the authorization code is with the service provider you are transferring your domain from.

Once the domain transfer process has begun, the contact person will receive an email from Louhi. The message prompts you to navigate to a webpage where you approve the transfer process by pressing the “I Approve” button.

.com, .net, .org, .eu, .info, and .biz – domain are subject to a restriction by which it is not possible to transfer domains that were registered less than 60 days ago.

Often domains are kept locked to prevent invalid transfer messages. Ask your prior service provider to confirm that the transfer lock has been removed before the transfer is started. This does not apply to EU domains.